General conditions
General Terms and Conditions
Purpose These general terms and conditions govern the reservation and rental of holiday accommodations offered on the website www.watermelonlamanga.es, owned by Navapar S.L. (hereinafter, "The Owner").
1. Reservations and Modifications
1.1 Booking Process To make a reservation, the user must complete the booking form available on the website. The reservation will be confirmed via a confirmation email sent by The Owner.
During July and August, accommodation is rented by natural fortnights (1st to 15th or 16th to 31st) or by full months. Weekly or daily rentals are not offered.
Prices are fixed for each agreed period, with no discounts or refunds for early departures. No changes or cancellations are allowed within 15 days prior to the check-in date. Any modifications after booking are subject to availability and company approval.
1.2 Documentation Requirements for Check-in The tenant must sign a rental agreement covering the reserved period, and all occupants must be identified prior to key collection.
2. Payments
Reservations for stays between June 15 and August 31 require a payment of 25% of the total rental amount as a deposit to confirm the booking. The remaining balance must be paid 15 days before the check-in date.
Reservations for the rest of the year must be paid in full (100%) to confirm the booking. Payments can be made by credit card or bank transfer.
2.1 Pricing and Invoicing
Prices: All prices listed on the website are net, meaning VAT is not displayed. Individuals: VAT for individuals is 0%. Self-employed and companies: VAT is +21%, which must be paid separately to obtain an invoice.
Invoices can be requested by emailing info@watermelonlamanga.es
2.2 Cancellation Policy
Cancellations must be notified in writing to info@watermelonlamanga.es or via the corporate Phone/WhatsApp at 868999757. Refund conditions are as follows:
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From January 1 to May 14: 100% refund up to 2 days before check-in.
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From May 15 to June 14: 100% refund up to 4 days before check-in.
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From June 15 to August 31: 100% refund of payments made up to 14 days before check-in.
Failure to show up for the stay results in forfeiture of 100% of the payment.
3. Arrival and Departure
3.1 Check-in: Check-in time is from 5:00 p.m. on the day of arrival. If the guest expects to arrive outside of this time, they must notify in advance.
3.2 Check-out: Check-out time is before 10:00 a.m. on the day of departure. Late check-out without prior agreement may incur an additional charge.
4. Occupancy
4.1 Number of Occupants: Accommodation may only be occupied by the number of persons specified in the reservation. No additional guests are allowed without prior consent from The Owner.
4.2 House Rules: Guests must respect community rules and civil behavior, avoiding disturbances to neighbors. Parties or events are not allowed without prior authorization.
5. Use of Accommodation
5.1 Responsibility: Guests are responsible for keeping the accommodation in good condition and must report any damage or defects immediately.
5.2 Prohibitions: Smoking inside the accommodation is prohibited, as is engaging in any illegal or dangerous activity.
6. Included Services
6.1 The rental includes water, electricity, gas, bed linens, towels, and final cleaning unless otherwise specified in the booking.
6.2 The accommodation is equipped with [specify available amenities and services, such as WiFi, television, appliances, etc.].
7. Owner’s Liability
7.1 The Owner is not responsible for any damage or loss suffered by guests during their stay unless directly attributable to negligence on the part of The Owner.
7.2 In the event of force majeure (fire, flood, etc.) that prevents the use of the accommodation, The Owner will refund the full amount paid by the guests.
8. Data Protection
In compliance with the General Data Protection Regulation (GDPR), we inform you that personal data provided will be processed by Navapar S.L. for the purpose of managing your reservation and stay. For more information, please refer to our Privacy Policy.